Bournemouth social services complaints

If you believe that someone is being abused contact Adult Social Care or the Police. Adult Social Care and the Police will then coordinate investigations into alleged abuse.

What happens if I contact Adult Social Care or the Police because I think an adult or myself is at risk or being harmed?

If you contact Adult Social Care, you will be asked for relevant information about the person you are concerned for. You will be asked what you heard or saw. Information will then be shared on a “need to know” basis, but you will be kept informed about who has to be told - for example, the Police if a crime may have been committed.

Together all the relevant agencies will work with the person who may be being abused, to establish what has happened, and what action the person would like to be taken next. Work will also be done with the alleged abuser, and different options will be explored which will prevent, reduce or stop further abuse from happening.

I am worried that a vulnerable adult is being harmed where I work and no one is doing anything about it. What can I do? Will I lose my job if I tell anyone?

If you see harm or abuse happening when you are an employee or a visitor, you must report it; failure to do say may mean the harm could continue.

Prejudice Incidents and Hate Crime

​Prejudice, Incidents & Hate Crime - this link will explain what these are and how to report them.
Disability Harassment Reporting Campaign - many disabled people suffer from harassment, anti-social behaviour or crimes which they don’t report. Local Councils, Dorset Police, other organisations and voluntary groups want to change this. To encourage people to report incidents, we think it would be useful for people to understand what will happen if you call the police and there is support for disabled people to help them through the process.

Whistleblowing

If you see harm or abuse happening when you are an employee or a visitor, you must report it. If you don’t, no one else may and the harm may continue.

Protecting people from rogue doorstep traders

Vulnerable people may feel pressured into buying goods or services from traders who call at their home
Friends Against Scams is a National Trading Standards Scams Team initiative, which aims to protect and prevent people from becoming victims of scams by empowering people to take a stand against scams.